89. Training of people who care for hens is essential. Some individuals are inherently much better stockpeople than others, but it is important that training is provided, preferably resulting in a recognised certificate of competence. As in all areas of stockmanship, the essential need is for good observational powers and attention to detail, most particularly when the stockperson is responsible for large numbers of hens. Stockmanship is a most important element in determining the welfare of laying hens in any system. Stockpeople should be aware of the relevant welfare codes and of the correct operation of the mechanical systems which assist in maintaining health and welfare. The regular inspection of birds and equipment requires conscientious repetitive action on the part of the stockperson.
90. Those responsible for the management of the farm should ensure that the hens are cared for by sufficient, well-motivated, competent, properly trained stockpeople. Any contract or casual labour used in periods of increased workload should be trained and competent in the relevant activity. Producers, and producer organisations, should take steps to ensure that standards of formal training are monitored.